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Visa Gift Cards

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  • Get a FREE GoWallet account with registration
  • Keep track of gift card balances
  • Lost / stolen protection
  • Visa requires registration for online and gas station purchases
Register a Visa Gift Card

Activate a Visa Gift Card

If you received a Visa gift card by mail and need to activate it, start here.

Activate Your Visa Gift Card

Tips for Spending Your Visa Gift Card

Gas Stations

Don't swipe your card at the pump - present your card to the attendant inside the gas station in order to avoid any holds on your card.

Restaurants

Some restaurants reserve 20% of the amount of your bill for gratuity. Make sure your card has an available balance 20% greater than your total bill prior to use. For example $20 meal + $4 (20% = $24 bill). You still get to decide how much to tip your waiter.

At Checkout

If your purchase is larger than your balance, advise the cashier to swipe your card for the exact amount on the card. Then pay the balance with another form of payment. Keep your card in case you need to make a return the merchandise.

Visa Gift Card FAQ


(The Visa Gift Card is issued by MetaBankTM; pursuant to a license from Visa U.S.A. Inc.)

 What is a Visa Prepaid Gift Card and how do I use it?

The Visa Prepaid Gift Card “Card” can be used to purchase merchandise and services anywhere Visa Debit Cards are accepted in the United States. It is not redeemable for cash, except as required by law. It cannot be used at ATMs, for online gambling, or at merchants requiring a manual card imprint. Additional restrictions may apply. We also suggest that you write down the Card number and Customer Service number from the back of the Card on a separate piece of paper in case the Card is lost or stolen. The amount of every purchase you make will automatically be deducted from the value on the Card. You should select the “credit” option when making a purchase at any merchant with an electronic terminal. [Back to top]

  How much does the Visa Gift Card cost

The Visa Gift Card costs $3.95 - $5.95 plus shipping and handling. The purchase fee of $3.95 - $5.95 includes the card design, embossing of the first and last on the card. [Back to top]

  What forms of payment are accepted for Visa Gift Card orders?

Visa, Mastercard and American Express including debit cards are acceptable forms of payment. [Back to top]

  How long does it take for my Visa Gift Card to be shipped?

Your Visa Gift Card will generally be printed and mailed within 2-3 business days. How long it takes to arrive at the destination depends on the shipping method you select:

  • Standard Non-Trackable(Bundling not available) - U.S. Post Office. Your order will be delivered via 1st Class Mail and will typically arrive within 5 - 8 business days.
  • USPS Critical Mail- Low cost fully trackable Critical Mail service provided by the US Postal Service. Tracking #'s are sent via Email to the purchaser upon shipment and final delivery is within 4 to 7 business days from order date.
  • UPS Trackable Ground. - Your order will typically arrive within 4 - 8 business days. This includes real-time tracking of the delivery of your order.
  • Priority - Your order will typically arrive within 4 - 5 business days. This includes real-time tracking and delivery confirmation of the order.
  • Express - Your order will arrive within 2 - 5 business days. This includes real-time tracking of the delivery of your order. Express packages can not be delivered on weekends.
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If you uploaded your own image, please allow an additional 2 to 3 business days for your image to be approved. [Back to top]

 Can I have the Visa Gift Card mailed to a location outside of the United States?

No. We only ship to addresses within the United States. [Back to top]

  Do I have to upload my own photo?

No, you can also choose from any of the pre-created designs on the site. [Back to top]

  Are there any restrictions on the images I can place on my Visa Gift Card?

Yes, there are restrictions that apply and must be followed in order to have your card design approved:
All submissions must be original and authored by the Entrant.

  • No competitive marks/names (e.g. MasterCard, American Express, etc.)
  • Political Statements (e.g., information that appears to promote or denigrate a political party, partisan political positions, political candidates, etc.)
  • No branded products (except those associated w/ Affinity/Co-Brand programs)
  • No copyrighted or registered trademarked material unless owned & approved by Partner
  • No celebrities/musicians/public figures/athletes/cartoons, etc. (except for those associated with approved Affinity/Co-Brand programs)
  • No telephone numbers in images (e.g. 800 or 900 #’s)
  • No website URL address images (e.g. www.xyz.com)
  • No socially unacceptable groups (e.g. gangs, supremacy, etc.)
  • No provocative or sexual content
  • No violent images
  • Good image quality, e.g. decline if image provided is too fuzzy to clearly determine what image is once card is printed
  • No photo that might result in non-acceptance or other problems at the point of sale
  • No image that may interfere with the required security features of the card

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  What kind of packaging is the Visa Gift Card mailed in?

The Visa card will be mailed on a standard 8 ½ x 11 white paper letter your gift card is attached to when it is shipped. If you provide the recipient's name, a gift message, and/or purchaser's name (your name) in the custom message area, we will include on the Card Carrier. [Back to top]

  Is the Visa Gift Card sent to me or to the recipient?

You can send the card directly to the recipient or to yourself. [Back to top]

  How do I activate my Visa Gift Card?

To activate your Visa Gift Card you will need to visit www.giftcardmall.com/activate or call (866) 357-7391. You will need the activation code that was sent to the purchaser's credit card billing address. Your Visa Gift Card can not be activated without this code. [Back to top]

  How can I check the balance in my card account?

There are three ways you can keep track of your balance: visit https://mygift.giftcardmall.com, or call the toll-free number (888) 524-1283 to make automated balance inquiries 24/7, or track your balance as you spend. Some retailers do not have access to the remaining balance on your card. [Back to top]

  Do I need to register my Visa Gift Card for online, mail or telephone purchases?

Yes, online, mail and telephone order merchants often require that personal information, including name, address, telephone number and email address of the Visa Gift Card owner be verified with the card-issuing bank prior to purchase. If you wish to make online, mail or telephone order purchases, you should go to https://mygift.giftcardmall.com to register your Visa Gift Card. Unless you register your card in advance, there may be no way an online, mail or telephone order merchant can confirm your identity. Without such confirmation, the merchant might decline your purchase even if there are sufficient funds on the card. [Back to top]

 Do fees apply after my Card was purchased?

No. There are no fees after purchase. [Back to top]

  Do the funds in my card account expire?

No, the funds in your card account do not expire. [Back to top]

  Does my Card expire?

Yes, subject to applicable law, your Card will no longer work when the remaining value in your card account is equal to $0 or the “valid thru” date printed on the front of your Card has passed.  If funds still remain in your card account after the “valid thru” date, please call 1 (888) 524-1283 to have a replacement Card with an updated “valid thru” date issued and mailed to you at no cost. The balance in your card account will remain the same. [Back to top]

  Can money be added to my card account after the Card is purchased?

No, the gift card is disposable. Your card cannot be reloaded. When all value is used, the Card should be destroyed. Do not give your gift card to a merchant to destroy. [Back to top]

  What if my purchase is greater than the value available in my card account?

You must advise the merchant how much is available in your card account.  The merchant may complete a split tender transaction and charge your card account for the available balance.  The remaining amount of your purchase would require another form of payment. [Back to top]

 Can I use my Card at restaurants or other service industries when I have enough money left in my card account to cover the bill for food or service?

Some restaurants and other service-oriented merchants may factor in an additional 20% (or more) to cover any tip you may leave on the purchase. If this occurs, and your total bill, after adding in the additional 20% (or more), exceeds the amount available in your card account, the transaction will be declined. Accordingly, you may want to ensure that your card account has an available balance that is 20% (or) greater than your total bill prior to use.  Similarly, some hotels chose to factor in additional amounts upon check-in, and it may take up to thirty days after your stay to have any excess amounts held by the hotel added back to your available balance. [Back to top]

  Can I use my Visa Gift Card to pay at the pump at gasoline stations?

The ability to use your Visa Gift Card to pay at the pump will vary by merchant. We recommend that you prepay for gas inside at the register to avoid an authorization hold on your funds for more than the purchase amount. [Back to top]

 If my Card is lost or stolen, how do I report it?

If your Card is lost or stolen, call Customer Service 24/7 at 1 (888) 524-1283 to cancel your Card as soon as you can.  You will need to know your Card number, so be sure to record it in a safe place. You may also be required to provide additional information. If funds remain in your card account, you will be sent a free replacement Card. [Back to top]

The Visa Gift Card is issued by MetaBank pursuant to a license from Visa U.S.A. Inc.

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