Contact Gift Card Mall


Website Support

For website assistance or help with placing or existing orders, please call 1-877-GC-MALL1 (1-877-426-2551) during support team hours. Support Team Hours are 6:00 a.m. to Midnight Central Time Monday-Sunday.

Cardholder Assistance

To report a lost or stolen Visa gift card, or to report trouble using your Visa Gift Card, please call 1-888-524-1283, 24 hours a day. From international locations you can dial 918-858-9791 for assistance. Please have your Card Number and Customer ID number (located at the bottom left on the back of your card) available when you call.

Contact Us - Please allow 1-2 business days for a response.


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