Contact Us


Support team hours
6:00 a.m. to Midnight Central Time

Website Support

Please call 1-877-GC-MALL1 (1-877-426-2551) during support team hours for help with any of the following:

  • Help placing an order
  • Questions about an existing order
  • Questions about the website

Cardholder Assistance

To report a lost or stolen gift card, or to report trouble using your Visa Gift Card, please call 1-888-799-0028, 24 hours a day. From international locations you can dial 918-858-9791 for assistance. Please have your Card Number and Customer ID number (located at the bottom left on the back of your card) available when you call.

Contact Us


We're here to help. Please call us at 1-877-GC-MALL1 (1-877-426-2551) or fill out the form below.