In store and OnlineRedemption Details:
In store and online. Use at any Macy's location or redeem online at macys.comTerms & Conditions
Your Macy's eGift Card number may be used to purchase merchandise on-line at macys.com or by presenting the printed eGift including barcode to a sales associate at any Macy's store. You may not add value back onto the eGift Card, nor redeem it for cash nor apply it as payment or credit to any credit card account. When you make a purchase with your Macy's eGift Card number, the value of your purchase plus any shipping/handling fees and sales tax, if applicable, will be automatically deducted from your remaining balance. You may check any remaining balance via the online Balance Inquiry function on macys.com, or see a sales associate in any Macy's store or by calling 1-800-511-2752.
Please safeguard your Macy's eGift Card number. The bearer is responsible for its loss or theft. If your Macy's eGift Card is lost or stolen, and you have proof of purchase, we will issue you a replacement for the balance shown on our records. Your Macy's eGift Card number is issued by Macy's Gift Card, LLC and is required for all inquiries. This card does not expire. No fees are imposed. No more than $2000 may be loaded onto a gift card in a single day (including purchasing additional value and/or adding returns to a gift card).